Returns

RETURNS

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 7 Days of the receipt of the product. If the item is returned in its original condition with tags, we will offer you a refund to your original method of payment. All products must be packed in the original packaging, including any apparel, accessories and registration that shipped with the product. An open box fee and restocking fee of 15% will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:

  1. Special orders and products that are custom configured to your specifications.
  2. Products sold “as is” or “used” or that have been installed or used after receipt.
  3. Illumination devices, electronic sights, optics and night vision equipment.RETURN SHIPPING (TIPS): We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

    The United States Postal Service (USPS) offers limited tracking capabilities and there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.


SHIPPING

Contact:

Blackstar Global
7 East Montgomery Cross RD
Savannah, GA 31406
Phone: (916) 770-9303
Email: jlowery52@bellsouth.net